Fifteen AU guide

How we review casino claims

A score should explain more than taste. Our method rewards information readers can verify and applies a heavy penalty when legal or consumer risk is unclear.

Updated 9 August 2026 Editorial information

The six-part review framework

Every profile is assessed against the same framework. Information quality and player protection carry more weight than visual polish or the size of a promotion.

Area Weight What we inspect
Terms transparency 25% Wagering, max bet, expiry, exclusions
Payments 20% Deposit and withdrawal limits, fees, KYC
Legal & consumer risk 20% Australian status, regulator records, recourse
Track record 15% Operator identity, history, material disputes
Support 10% Channels, hours, escalation information
Usability 10% Mobile clarity, navigation, accessibility

Research and update process

We check operator terms, payment pages and promotion rules, then compare material legal claims with primary regulator guidance. A review date is shown on every page. Claims that cannot be confirmed are labelled β€œreported” rather than presented as settled fact.

Commercial independence

Rankings follow our published methodology. Casino links may contain partner tracking, but commercial relationships do not purchase a higher score. Any paid relationship is disclosed beside the relevant link and in the editorial policy.

Corrections

Material errors are corrected in the page copy and reassessed at the next review. Readers can use the contact details published on the About page to flag a factual issue.